One very real benefit of a Bricks and Mortar store is the fact that I can choose when I go there to buy something.
I have been sat here since 8am waiting for a delivery from a large electrical UK retailer (there really is only one I am aware of these days) and I wish I had not been so lazy and just collected it in-store.
The best they can do in this age of mobiles is to say it should be with me by 10pm – on a Friday – since 8am.
I am not happy. Neither is my dog.